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  BUSINESS TELEPHONE systems

TalkSwitch Features

TalkSwitch telephone systems are loaded with features that small businesses need and big businesses take for granted, including features that cost extra on other systems. And unlike phone company services such as voicemail or call forwarding, you don't have to pay every month.   Feature Description Auto Attendants Greet callers with recorded messages that offer touchtone choices and connect callers to the appropriate extensions. Its like having your own receptionist. There are 9 levels of auto-attendant, so you can offer multiple options for caller interactivity. More >> Voicemail Built-in voicemail saves you paying monthly for phone company voicemail, and it's centralized, so you don't have to check different mailboxes for cell and office phones. More >> Remote Extensions With TalkSwitch remote extensions, any phone, anywhere, can be added as an extension of the system. Integrate mobile and teleworkers, stay connected anywhere, and give your customers a single number to contact you. More >> Dial-By-Name Directory Callers can select an extension by dialing the name of the person they want to reach. Automatic Route Selection Automatically send certain kinds of outgoing calls through specific phone lines. All long-distance calls, for example, can use a specific line or group of lines. More >> Toll Restriction Prevent unauthorized long-distance calling from any local extension. More >> Call Detail Record Logging Assign accounts to calls and track time spent on calls for billing of professional services. More >> Voicemail to E-mail* Receive e-mail notification of new voicemail, with or without the actual message attached as an audio file. More >> Auto Fax Detection Automatically route faxes without wasting money on a dedicated fax line. Call Forward Calls can be forwarded to any local or remote extension, to a ring group, or voice mailbox. More >> Call Queue If your extension is busy, your caller gets the option to leave a message, remain on hold, or return to the auto attendant. At your extension, you get notified of queued inbound calls. More >> Call Cascade If your extension is busy, not answered, screened, or on do not disturb, calls can be sent through a series of actions, ringing at other extensions or ring groups. With call cascade, TalkSwitch can make several attempts to locate you before sending the caller to voicemail. More >> Ring Groups Send callers to all of the local extensions of a department. Ring more than one extension simultaneously and use different ring patterns to identify types of calls. More >> Uniform Call Distribution Incoming calls are queued at a ring group if all the group's extensions are busy. Calls are retrieved in the order they arrived as ring group members become available. Conference Call Connect up to 3 parties on one phone call. Call Back/Call Bridge Access your office long distance savings plan from anywhere around the world. Lets your long distance savings plan travel with you. More >> Music on Hold Play music or announcements while callers are on hold. You control what your clients hear - radio, CDs, even custom advertising messages. More >> Mode Scheduling Handle incoming calls differently at different times of the day, days of the week and on holidays. TalkSwitch can professionally handle calls during and after regular business hours. More >> Call Hold/ Transfer/Park Hold calls. Transfer calls to local or remote extensions, ring groups, or voicemail. More >> Call Screening Records a caller's name, then plays it back to the recipient, who can either accept or redirect the call. More >> Intercom Place calls from any extension to any other extension. Call Pickup Pick up calls from other extensions. Distinctive Ring TalkSwitch supports telephone company distinctive ring features. You can have different kinds of calls handled in different ways. More >> Public Announce TalkSwitch can be connected to a public announcement system, or announcements can be made through the speakers of selected TalkSwitch telephones. More >> Easy to Install Whether you do it yourself or rely on a professional, TalkSwitch is easy to install, saving time and money. More >> Configurable Set up your system the way you want it. More >> VoIP Enabled* Place branch-to-branch long-distance calls over the Internet and access VoIP services. More >> Phone Freedom Works with standard analog telephones, our proprietary TalkSwitch phones and selected IP phones. Get the phones you want or save money by using your existing phones. More >> Remote Management Change configuration of the system remotely. Free Software Upgrades