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TALKSWITCH
AUTO ATTENDANTS
The TalkSwitch auto attendant answers
your phone and offers callers a range of interactive
touch-tone choices that you configure any way you want.
Your callers receive consistent, professional treatment
even when you're out or busy, and you save the time, money
and frustration of answering and directing calls.
There are 9
levels of auto attendants, and you can use different greetings
on each of your incoming lines, allowing sophisticated
multi-tenant set-ups, different departments to have their own
auto attendants, and automated distribution of frequently
requested information such as your hours or location.
Record it yourself or get the professionals
You can record your
auto attendant greetings yourself and change them any time, or
you can upload professionally recorded files.
Powerful, flexible control
You can configure
your auto attendant to answer immediately or after as many as 9
rings, if you want a chance for your staff to answer first. You
can have different lines answered after different numbers of
rings, or with different auto attendants. And you have options
for callers who don't have a touch-tone phone or who don't
select any options at all.
Caller
options at the auto attendant
When the auto
attendant answers calls, callers can perform several options.
- Dial any
local extension with its 3-digit number
- Dial any
remote extension with its 3-digit number
- Use the
dial-by-name directory to reach an extension
- Dial any
ring group
- Leave a
voicemail message at any extension's voice mailbox
- Jump to
another auto attendant
- Listen to
announcements
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POS Systems
